Support

Need help, found a bug, or have an idea? Email support@bikke.app and we will get back to you.

Common questions

Speed shows 0 or the route has gaps

Make sure location access for Bikke is set to "While Using" or "Always" in Settings, with Precise Location on. GPS is weaker under tunnels, bridges, and dense buildings.

The Live Activity is missing

Check that Live Activities are enabled for Bikke in Settings. Start a ride from inside the app to show it on the lockscreen and Dynamic Island.

Where is my data?

Rides are stored only on your iPhone. Bikke has no accounts or cloud, so deleting the app deletes your rides. See the privacy policy.

Which devices are supported?

Bikke runs on iPhone.

Reporting a problem

Include your iPhone model, iOS version, and what happened. Screenshots help.